Data privacy statement

If there is an option to enter personal or business data (e-mail addresses, names, addresses) on the website, the disclosure of such data by the user is made expressly on a voluntary basis (e.g. contact via e-mail). You can also use this website without providing this data. Contact data such as postal addresses, telephone and fax numbers and e-mail addresses which are published within the scope of the site notice or other comparable details may not be used by third parties to send information that has not been expressly requested. We expressly reserve the right to take legal action against the senders of so-called spam mail if this ban is breached.

Withdrawal of your consent to data processing

Some data processing operations are only possible with your express consent. You can withdraw the consent you granted at any time. To withdraw your consent, simply send an informal e-mail. This shall not affect the lawfulness of data processing performed up to this withdrawal.

Right to data portability

You have the right to forward data that we process automatically on the basis of your consent or to fulfil a contract to yourself or another third party. Data will be provided in a machine-readable format. Should you wish the data to be transmitted directly to another controller, this shall only be done if technically possible.

Right of access

You have the right to request confirmation from us as to whether and how we obtain your personal data. This right is implemented by this privacy policy. You can also request electronic information.

Right to rectification, erasure or blocking

You have the right to have your data rectified, erased or blocked. The latter is applicable if the legal situation does not allow your data to be deleted.

SSL/TLS encryption

For safety reasons and to protect the transmission of confidential content that you send us as the site operator, our website uses SSL/TLS encryption. As such, the data you send via this website cannot be read by third parties. An encrypted connection can be recognised by the "https://" address line in your browser and the lock symbol in the browser line.


Our website uses cookies. These are small text files that are stored on your terminal by your web browser. Cookies help to make our service more user-friendly, more effective and more secure.

Some cookies are session cookies. These are deleted automatically at the end of your browser session. In contrast, other cookies remain on your terminal until you delete them yourself. Such cookies help us to recognise you when you return to our website.

You can monitor, restrict or prevent the placement of cookies with a modern web browser. Many web browsers can be configured so that cookies are deleted automatically when a program is closed. If cookies are deactivated, this can limit the functionality of our website.

Cookies that are necessary to carry out electronic communication procedures or to provide certain functions desired by you are stored on the basis of Art. 6 (1) point (f) of the GDPR. As the operator of this website, we have a legitimate interest in the storage of cookies to ensure the technically fault-free and smooth provision of our services. If other cookies are placed (e.g. for analysis functions), these are dealt with separately in the privacy policy.

Google Analytics

Our website uses the functions of the Google Analytics web analysis service. This web analysis service is provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses cookies. These are small text files that are stored on your terminal by your web browser and enable us to analyse the use of the website. The information generated by the cookie about your use of our website is transmitted to a Google server and stored there. The servers are normally located in the USA.

The legal basis for the placement of Google Analytics cookies is Art. 6 (1) point (f) of the GDPR. As the operator of this website, we have a legitimate interest in the analysis of user conduct in order to optimise our web offering and, if relevant, our advertising.

IP anonymisation
We use Google Analytics together with the IP anonymisation function. This guarantees that your IP address is shortened by Google within the member states of the European Union or other parties to the Agreement on the European Economic Area prior to transmission to the USA. There may be exceptional cases where Google transmits the full IP address to a server in the USA and shortens it there. Google will use this information on our behalf to evaluate your use of the website, to compile reports on website activity and to continue providing other services related to website and Internet use for us. The IP address sent by Google Analytics will not be combined with other Google data.

Browser plugin
You can prevent the storage of cookies with your web browser. However, this may limit some of the functions of our website. You can also prevent Google from collecting data on your website use, including your IP address and its subsequent processing. This can be done by downloading and installing the browser plugin available here:

Objection to data collection
You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie is saved, which prevents the collection of your data during future visits to our website:

Deactivate Google Analytics

You will find more details on how Google Analytics uses user data in the Google privacy policy:

Contract data processing
We have entered into an agreement on contract data processing with Google in order to satisfy all the statutory data protection requirements.

Demographics with Google Analytics
Our website uses the demographics functions from Google Analytics. This allows reports to be created with information on the age, gender and interests of the visitors to our site. This data is derived from interest-related advertising by Google and from visitor data from third-party providers. This data cannot be assigned to a specific individual. You can deactivate this function at any time. This can be done via the display settings in your Google account or by generally prohibiting the collection of your data by Google Analytics as described under "Objection to data collection".

Google Maps

This website uses Google Maps to display maps and create route maps. Google Maps is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

By using this website, you consent to the recording, processing and use of the data that is collected automatically and the data that you entered yourself by Google, one of its representatives or third parties.

The terms and conditions of use for Google Maps can be found at

You will find more details in the data protection centre: and

Data protection officer

If you have any questions about the processing of your personal data, do not hesitate to contact our data protection officer who is available at to deal with information requests, suggestions or complaints.

Right of access

You have the right to request confirmation from us as to whether and how we obtain your personal data. You can also receive electronic information from us as regards the data that we store about you.

Privacy policy

You can download our privacy policy from Link.

Spartherm Feuerungstechnik GmbH (hereinafter referred to as Spartherm) attaches great importance to the protection of your data. The collection, use, forwarding, storage and protection of your personal data is explained in this privacy policy. Personal data What is personal data? Personal data is any specific information on personal or factual attributes relating to a certain natural person or to an identifiable natural person. Data that cannot be directly related to your identity is not considered personal. Collection of your personal data Which personal data is collected? Name of contact person Function of contact person Invoice and delivery addresses of contact person Telephone number, fax number, e-mail address Use of your personal data Spartherm uses your personal data to establish contact with you, to ensure that contracts are processed smoothly, to offer you our services (e.g. information on products and services) and to satisfy our statutory/official obligations. Access, rectification and erasure of your personal data You have the right to access, rectify or erase your personal data. Please use the contact options provided to contact Spartherm in order to view your personal data. Spartherm will provide you with a copy of your personal data on request. If you assert your legal right to access, rectification or erasure of your personal data, subject to certain conditions and in compliance with applicable law, we may refuse to rectify or erase your personal data. Forwarding of your personal data Your personal data is only forwarded to forwarding companies, transport companies and service partners of Spartherm for the purpose of contractual fulfilment. The forwarding of data may also prove necessary in individual cases in order to satisfy our statutory/official obligations. We limit the amount of personal data that we forward to what is relevant and necessary to achieve the stated purpose. We do not forward your personal data for marketing and advertising purposes, nor do we sell or loan this data to third parties. Storage of your personal data The specific deadlines for storing your personal data depend, subject to the contract term, on the storage periods for business and financial documents in order to satisfy statutory, contractual or other similar obligations with respect to the storage of your personal data. Examples include laws on data retention in the relevant jurisdiction, official ordinances on the storage of data which is relevant for a particular inquiry, or personal data which is stored due to legal disputes. When we no longer require your personal data, we dispose of it in line with data privacy regulations. Data security and the protection of your personal data Your personal data is protected by technical and organisational safety measures in order to minimise risks in connection with their loss, misuse, unauthorised access and unauthorised forwarding and alteration. To this end, Spartherm uses, for example, firewalls, data encryption and physical access controls for our servers. Should you require further information on the technical and organisational measures taken, please do not hesitate to get in touch. If you would like to contact Spartherm by e-mail, please bear in mind that confidentiality cannot be guaranteed by Spartherm during the transmission of e-mails. The contents of e-mail messages can be read by third parties as a result of, for example, a hacker attack during transmission beyond the sphere of influence of Spartherm. We therefore recommend that you send us confidential information by post.